Privacy Policy


General Data Protection Regulation (RGPD)

For the purposes of the provisions of the General Data Protection Regulation (RGPD), users of this website are informed that the personal data they provide through it, both by filling in any form, and through Email or by any other means will be treated in accordance with this Data Protection Policy.

Purpose of the data collected

The data provided will be processed by Clementyne Cosmetic owner of the same, whose contact details are the following: Clementyne Beaute S.L. contact telephone number +34 699 483 230 and email, for the following purposes:

Sending commercial communications (advertising, newsletter and catalogs) from Clementyne Cosmetic, even through electronic means. Through these communications, users will be informed about the different products, services, offers, raffles, promotions, contests and other events offered by Clementyne Cosmetic.

Carry out statistical studies. Specifically, your data and, where appropriate, opinions, suggestions, etc. They may be used for commercial and / or market studies, expand and improve our collection, adapting our offers to your preferences and / or needs, based on the study and segmentation of the personal and commercial information that you provide as a result of your access to the Portal. .

Register your registration on the Web, resolve queries, requests, inscriptions to contests, raffles, promotions and other events organized by Clementyne Cosmetic or any type of request that is made by the user through any of the contact forms that are put available to the user on the company’s website.

In the event that the user submits their curriculum vitae to the company, their data will be processed to manage and process their job application.

The data will be processed on the legal basis of the consent of the person who provides them. Said consent can be withdrawn at any time, although this will not affect the legality of the treatments carried out previously. The fact of providing the data is voluntary, although, in case of not doing so, it cannot be processed for the indicated purposes. The data will be kept for the time necessary to respond to your request, request, consultation, registration and to definitively close it. Subsequently, they will be kept as a communications history, unless the user requests their deletion, to the email indicated above. In the event that the data is processed to send commercial communications or for statistical purposes, these may be stored indefinitely, unless the user objects. For the correct provision of its services, Clementyne Cosmetic has the need to communicate data to third parties, whether they are recipients or those in charge of processing them.

Likewise, if the user has sent their curriculum through the Web, their data will be kept until their job application is resolved or, for a longer time, in the event that new jobs may arise that fit their profile. In any case, your data will be stored for a maximum time of one year from the date on which they were provided. Notwithstanding the foregoing, in the event that you are hired, your data will be kept for the duration of your employment relationship.

Manage orders placed by users (process their orders online, including sending emails and / or text messages to inform them about the status of a shipment, process order returns, contact the customer in case there is a problem with any of your orders or for other logistics reasons, etc.).

In this case, the data will be processed on the basis of the legal relationship between the parties, as a result of the provision of services offered. The delivery of the data for this purpose is mandatory, and the order cannot be managed otherwise. The data will be kept for as long as the service provision relationship is maintained and, even afterwards, until the eventual responsibilities that may arise from it are prescribed.

The User expressly accepts the treatment and inclusion of the data collected while browsing the Portal, or provided by completing any form, as well as those derived from the commercial relationship, as indicated above. During the data collection process, and in each place of the Portal in which said data is requested, the User will be informed, either by means of a hyperlink, or by including the appropriate mentions in the form itself, of the mandatory nature or not of data collection. The User is advised that in order to place orders, it will be considered mandatory to provide data related to identity (name, two surnames, DNI), address, telephone, e-mail, and if necessary the card number credit, its expiration date and CVV, to make the payment, as these data are necessary for the formalization and provision of the said services offered on the Portal. In the event that data from third parties have been provided to us, it is the responsibility of whoever does so to inform them of everything established in this clause and to have obtained their prior consent to do so.

Likewise, Clementyne Cosmetic informs that through its social networks events, contests, raffles, promotions, campaigns or any other type of advertising information about the services it offers will be published, the user accepting to be the recipient of said information by the mere fact of become a “friend” or follower ”of Clementyne Cosmetic on social media. If the User does not wish to receive this information on their social media profiles, they must stop following Clementyne Cosmetic on them.

User rights for the processing of personal data

Clementyne Cosmetic guarantees users, at all times, the exercise of their rights of access, rectification, deletion, opposition, limitation and portability of the personal data provided, in the terms provided in the RGPD. Web users may exercise such rights by sending an express request, with a copy of their ID, to any of the following channels:

Clementyne Cosmetic is committed to using the personal data provided in accordance with the purposes indicated in this Data Protection Policy, respecting its confidentiality as well as to comply with its obligation to save them and adapt all measures to avoid alteration, loss, unauthorized access or treatment.

The User’s responsibility for the veracity of the data entered is exclusive, so in the case of having provided false or inaccurate data, Clementyne Cosmetic reserves the right to prohibit access to the Portal, without prejudice to the legal actions it deems appropriate in defense of their interests. Neither does Clementyne Cosmetic have the obligation to verify, and does not verify, the identity of the Users, nor the veracity, validity, completeness and / or authenticity of the data that they provide about themselves, or about other Users. The User is therefore responsible for informing Clementyne Cosmetic of any variation that occurs in the data previously provided and guarantees and is solely responsible for the veracity of the same.

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